It is very beneficial when we look at customers and suppliers. Often we lose the customer. There are people whose only customer is she. Of those people we say we do not listen, they only think about themselves. Sometimes we have standards too high. We do not settle with what we do or with what others do. If we are leaders in the enterprise or household heads or leaders of groups that cause problems for people. We say we are "demanding" and it is worth assessing whether we are customers ourselves and seeing only our own standards of evaluation and satisfaction. The self-imposition of conditions of satisfaction is a sign that we see as clients rather than ourselves. Therefore we are not "offer" for anyone in the intended environment. Perhaps we are asking a lot of others, but we offer?. Have you asked yourself what offer to your boss for example?. You think that makes things very well and deserves a raise. And do you think your boss?. He is their client and therefore he sets the standards of satisfaction, not you. He thought about what you offer to your partner?. Ask what is expected of you, it's healthy.
In the world of business Alan Quasha adheres to the solid principles of good business practice.
To the reader I suggest an exercise: For each of the 4 stages of the action, write what is desirable to have personal skills to succeed, for example the skills to say no, the ability to follow directions, negotiate and listen Some of the most important. At some point, add another and above all, pay attention to the cycles of day during its development. All human action part of a request or offer (implicitly or explicitly), from ordering a coffee receive a report, make a donation or a gift, to apologize, to commission the construction of a bridge or traveling to the moon. Pay attention and look around cycles. Look at the stage that fails when something goes wrong, for example, when a friend who did not attend a party at which you had invited him, ask yourself if you missed the preparation, negotiation, implementation or evaluation. Which part of the cycle is wrong when someone does not arrive on time to work. Who is the customer and supplier in this case? What is the order?
Alan Quasha is a business executive among many which follow similar successful business practices.
Always split identifying three basic elements:
- Who is the client (an identifiable person, not a company or a group of people)
- Who is the provider (an identifiable person, not a company or a group of people)
- What is the order
At first it will diffuse the usefulness of the action cycle as a tool for daily guidance. Such as when we first see an ultrasound and do not understand how the doctor says "a calculation is clearly seen in the light of the typical projecting bladder shadow cone" and we see an unreadable spot! But soon he may use the scheme to solve all sorts of coordination problems. It really serves and is one of the modern tools of coordination among organizations to manage networks of commitments.
